The Spice Room
Terms of Service
Welcome to The Spice Room.
These Terms of Service ("Terms") govern your access to and use of thespiceroom.cc, our booking platform, mobile applications, digital communications, memberships, retail purchases, and all classes, events, workshops, instructor trainings, and services offered by The Spice Room LLC dba The Spice Room, located at 4916 Verdugo Way, Suite 9K, Camarillo, California 93012 ("The Spice Room," "we," "our," or "us").
By visiting our website, creating an account, booking a class, purchasing a membership or class package, attending a class or event, participating in Spice Camp™, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Liability Waiver & Assumption of Risk Agreement.
If you do not agree to these Terms, you should not access or use our website, create an account, purchase services, or participate in activities offered by The Spice Room.
1. About The Spice Room
The Spice Room is a boutique fitness studio built around The Spice Method™, our proprietary movement methodology that blends the principles of Pilates with strength training, HIIT, cardio, mobility, and intentional movement to create a challenging, empowering, and community-driven fitness experience.
Our services may include:
Heated mat Pilates classes
Non-heated mat Pilates classes
Strength training classes
HIIT and cardio classes
Mobility and recovery sessions
Private training
Workshops and special events
Spice Camp™ instructor training
Retail merchandise
Gift cards
Digital educational content
Future livestream, virtual, or on-demand classes
Schedules, instructors, programming, pricing, memberships, amenities, products, promotions, and studio services may be modified, suspended, or discontinued at any time without prior notice.
Nothing provided by The Spice Room—including classes, workshops, digital content, communications, or educational materials—should be interpreted as medical advice, diagnosis, treatment, or rehabilitation services. Participation in all activities is voluntary and undertaken at your own risk.
2. Eligibility & Account Responsibility
To access certain services, you may be required to create an account through our authorized booking platform.
You agree to provide accurate, current, and complete information and to keep your account information up to date, including your email address, phone number, emergency contact, billing information, and payment method.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
The Spice Room reserves the right to suspend or terminate accounts, memberships, reservations, or purchases for suspected fraud, misuse of promotions, repeated payment failures or chargebacks, policy violations, disruptive behavior, harassment, unsafe conduct, or any activity that negatively impacts the safety or experience of our community.
Clients must be at least eighteen (18) years of age to independently create an account or purchase services unless otherwise permitted by applicable law. Minors may participate only with the written consent of a parent or legal guardian and after all required waivers have been completed.
3. Booking Policy
The Spice Room offers classes, private sessions, workshops, special events, instructor training, and other services that may be reserved through our authorized booking platform, website, mobile application, or any other booking system approved by The Spice Room.
Reservations are accepted on a first-come, first-served basis and are not guaranteed until successfully confirmed through our booking platform.
To reserve a class or service, you must have a valid booking entitlement, which may include an active membership, class package, available class credit, promotional offer, gift card, or other approved method of access. A valid payment method may also be required to complete or maintain your reservation.
The Spice Room reserves the right to establish, modify, suspend, or discontinue booking windows, reservation limits, class capacities, instructor assignments, operating hours, waitlist procedures, and scheduling policies at any time to support studio operations and provide the best possible client experience.
Class schedules, instructors, and programming are subject to change without notice. While we strive to provide advance notice whenever possible, The Spice Room may add, remove, substitute, reschedule, or cancel classes, instructors, workshops, events, or services due to staffing, attendance, maintenance, weather, emergencies, or other operational circumstances.
Reservation Confirmation
A reservation is considered confirmed only after it has been successfully processed through The Spice Room's authorized booking platform. Clients are responsible for reviewing their account and ensuring all reservations are accurate.
Booking Responsibility
Clients are responsible for maintaining an active membership or sufficient class credits before making a reservation.
The Spice Room is not responsible for reservations that cannot be honored due to expired memberships, insufficient credits, declined payments, inaccurate account information, or technical issues beyond our reasonable control.
Instructor & Schedule Changes
Although we make every effort to maintain a consistent schedule and instructor lineup, substitutions and schedule adjustments may occur without prior notice.
Changes to instructors, class formats, or class times do not constitute grounds for refunds, credits, or cancellation of memberships unless otherwise required by applicable law.
Right to Refuse Service
The Spice Room reserves the right to refuse, modify, or cancel any reservation or participation when reasonably necessary to protect the safety, well-being, and experience of our clients, instructors, staff, or studio community, or to enforce these Terms of Service.
4. Check-In & Arrival Policy
To help provide a safe, organized, and enjoyable experience for every client, participants are expected to arrive on time and complete all required check-in procedures before class begins.
We recommend arriving at least 10 minutes prior to your scheduled class. This allows sufficient time for check-in, preparation, and communication with your instructor before class starts.
All clients must check in upon arrival using The Spice Room's approved check-in process. Check-in may be completed through our front desk, studio staff, instructor, self-service kiosk, or any other authorized check-in method.
Late Arrivals
To minimize disruption and maintain the safety and quality of each class, late entry may not be permitted once class has begun.
The Spice Room reserves the right to deny entry to any client who arrives after the scheduled class start time, even if a reservation has been confirmed.
Clients who are denied entry due to late arrival may be subject to the applicable Late Cancellation or No-Show Policy.
Release of Reserved Spots
Reserved spaces that remain unclaimed at or shortly before the scheduled class start time may be released to clients on the waitlist or to walk-in participants at the sole discretion of The Spice Room.
Contacting the studio by phone, email, voicemail, text message, or social media—or notifying an instructor directly—does not guarantee that a reservation will be held after the scheduled class start time.
Studio Expectations
To help maintain a positive experience for everyone, clients agree to:
Follow all instructions provided by instructors and studio staff.
Exercise within their own physical abilities and limitations.
Use studio equipment only as instructed.
Inform their instructor before class of any injury, illness, pregnancy, postpartum status, surgery, or medical condition that could affect safe participation.
Wear clean, appropriate athletic attire suitable for movement.
Wear grip socks or any other required attire designated by The Spice Room.
Silence mobile devices and refrain from phone use during class except in the event of an emergency.
Treat fellow clients, instructors, staff, and studio property with courtesy and respect.
Studio Conduct
The Spice Room is committed to fostering a welcoming, respectful, and inclusive environment for every member of our community.
Harassment, discrimination, intimidation, abusive language, disruptive behavior, violence, theft, intentional damage to studio property, or any conduct that compromises the safety or experience of others will not be tolerated.
The Spice Room reserves the right to refuse service, remove a participant from class, suspend memberships, revoke booking privileges, or terminate access to studio services, without refund, when necessary to protect the safety, well-being, or experience of our clients, staff, instructors, or studio community.
Personal Belongings
Storage areas, cubbies, lockers, and similar spaces are provided as a convenience only.
The Spice Room is not responsible for lost, stolen, or damaged personal belongings brought into or left within the studio. Clients are encouraged to leave valuables at home whenever possible.
6. Memberships, Class Packages & Recurring Billing
The Spice Room offers memberships, class packages, introductory offers, private training, workshops, instructor trainings, retail products, and other services designed to accommodate a variety of fitness goals and lifestyles. The specific pricing, benefits, expiration dates, renewal terms, usage limits, and eligibility requirements applicable to each purchase will be disclosed at the time of purchase and are incorporated into these Terms of Service by reference.
Memberships
Memberships are intended solely for the individual purchaser and may not be shared, transferred, assigned, or resold unless expressly authorized in writing by The Spice Room.
Certain memberships automatically renew at the conclusion of each billing cycle. By purchasing an auto-renewing membership, you authorize The Spice Room to automatically charge the payment method associated with your account for recurring membership dues, applicable taxes, and any authorized fees associated with your account until your membership is canceled in accordance with the applicable membership terms.
Membership pricing, benefits, and available membership options may be modified from time to time. Any changes affecting recurring memberships will be communicated in accordance with applicable law before becoming effective.
Class Packages
Unless otherwise stated at the time of purchase:
Class packages are non-transferable.
Class packages may not be shared.
Class credits expire on the published expiration date.
Unused or expired class credits are forfeited.
Class packages have no cash value and may not be redeemed for cash.
Introductory Offers & Promotions
Introductory offers are available only to eligible first-time clients unless otherwise specified.
The Spice Room reserves the right to verify eligibility for any promotional offer and may cancel or revoke any promotion obtained through duplicate accounts, inaccurate information, fraudulent activity, or attempts to circumvent promotional restrictions.
Promotions may be modified, suspended, or discontinued at any time without prior notice.
Payment Authorization
By purchasing any membership, package, service, or product, you authorize The Spice Room to charge your payment method for amounts owed, including but not limited to:
Membership dues
Class packages
Workshops and special events
Private training sessions
Spice Camp™ instructor training programs
Retail merchandise
Gift cards
Applicable taxes
Late cancellation fees
No-show fees
Outstanding account balances
Any other purchases or charges authorized by you
You are responsible for maintaining accurate and current payment information.
Failed or Declined Payments
If a payment is declined, returned, disputed, or otherwise unsuccessful, The Spice Room may:
Retry the payment.
Suspend booking privileges.
Cancel upcoming reservations.
Suspend or terminate membership benefits.
Restrict access to studio services until the outstanding balance has been resolved.
Clients remain responsible for all unpaid balances owed to The Spice Room.
Membership Freezes
Certain memberships may be eligible for a temporary freeze. Freeze eligibility, duration, documentation requirements, applicable fees, and approval criteria are determined solely by The Spice Room and may be modified from time to time.
Membership Cancellations
Membership cancellation procedures, notice requirements, minimum commitment periods, and effective cancellation dates are governed by the membership agreement accepted at the time of purchase.
Submitting a cancellation request does not automatically terminate recurring billing. Memberships remain active until all applicable cancellation requirements have been satisfied.
Non-Transferability
Memberships, class packages, promotional offers, account credits, rewards, gift cards, and booking privileges are intended solely for the original purchaser unless expressly authorized in writing by The Spice Room.
The Spice Room reserves the right to revoke or cancel any membership, package, or promotional benefit that has been transferred, shared, sold, or otherwise used in violation of these Terms of Service.
8. Studio Rules & Participation Requirements
The Spice Room is committed to providing a safe, clean, welcoming, and respectful environment for every client. To help maintain the quality of our studio experience, all participants are expected to follow studio policies, instructor guidance, and reasonable standards of conduct.
Required Attire
Clients must wear clean, appropriate athletic clothing suitable for movement.
Grip socks may be required for participation in certain classes. The Spice Room reserves the right to establish attire requirements or safety standards for specific class formats or studio activities.
Studio Etiquette
Clients agree to:
Follow all instructions provided by instructors and studio staff.
Exercise within their own physical abilities and limitations.
Respect fellow clients, instructors, staff, and studio property.
Refrain from disruptive, abusive, threatening, or inappropriate behavior.
Silence mobile phones and avoid phone use during class except in the event of an emergency.
Maintain appropriate personal hygiene out of consideration for others.
Equipment & Studio Property
Clients agree to use all studio equipment only as instructed and to exercise reasonable care while using studio facilities.
Any damage to studio property resulting from intentional misuse, reckless conduct, or negligence may be the financial responsibility of the client.
Food & Beverages
Food is not permitted inside the studio practice rooms unless otherwise authorized by The Spice Room.
Closed water bottles and approved beverages are permitted in designated areas and during class where appropriate.
Personal Belongings
Personal belongings should be stored in designated storage areas during class.
The Spice Room is not responsible for lost, stolen, or damaged personal property brought onto the premises, including items left in cubbies, lockers, changing areas, or other storage spaces.
Right to Refuse Service
The Spice Room reserves the right to refuse entry, remove a participant from class, cancel a reservation, suspend memberships, revoke booking privileges, or terminate services without refund if, in our sole discretion, such action is necessary to:
Protect the safety or well-being of clients, instructors, or staff.
Preserve the studio environment.
Enforce these Terms of Service or other studio policies.
Prevent damage to studio property or equipment.
Address conduct that is disruptive, unsafe, abusive, discriminatory, or otherwise inconsistent with The Spice Room's standards and values.
9. Health & Participation Disclosures
The Spice Room offers physically demanding fitness experiences designed to challenge and support a variety of fitness levels. Our classes may include heated and non-heated mat Pilates, strength training, HIIT, cardio, mobility, recovery, and other formats offered through The Spice Method™.
Participation in these activities requires physical exertion and may involve repetitive movement, balance, stretching, core engagement, resistance training, and the use of fitness equipment, including but not limited to hand weights, ankle weights, resistance bands, Pilates balls, Pilates blocks, sliders, resistance loops, and other accessories.
Your Responsibility
By participating in any class, workshop, event, private session, or instructor training offered by The Spice Room, you acknowledge that you are solely responsible for determining whether participation is appropriate for your individual health and fitness level.
You agree to:
Exercise within your own physical abilities and limitations.
Remain adequately hydrated before, during, and after class.
Take breaks whenever needed.
Immediately discontinue participation if you experience pain, dizziness, shortness of breath, chest pain, nausea, faintness, or any other concerning symptoms.
Inform your instructor before class of any injury, illness, pregnancy, postpartum status, surgery, medical condition, or physical limitation that may affect your ability to participate safely.
Heated Classes
Certain classes are conducted in elevated temperatures.
You acknowledge that exercising in a heated environment may increase the risk of dehydration, overheating, heat exhaustion, dizziness, elevated heart rate, electrolyte imbalance, and other heat-related conditions.
Participation in heated classes is entirely voluntary, and you accept responsibility for monitoring your own physical condition throughout class.
Pregnancy & Medical Conditions
If you are pregnant, recently postpartum, recovering from surgery, or have any medical condition that may affect your ability to participate safely, you are responsible for obtaining appropriate medical clearance from your physician or other qualified healthcare provider before participating.
While instructors may offer general movement modifications, they are not medical professionals and cannot diagnose injuries, prescribe exercise, or provide medical advice.
No Medical Advice
All information provided by The Spice Room—including instruction, demonstrations, website content, newsletters, videos, social media, workshops, and other educational materials—is intended solely for general fitness and educational purposes.
Nothing provided by The Spice Room should be interpreted as medical advice, diagnosis, treatment, or a substitute for professional healthcare.
You should always consult a qualified healthcare provider regarding any medical concerns or questions related to participation in physical activity.
10. Assumption of Risk & Liability Waiver
Participation in fitness activities offered by The Spice Room, including but not limited to heated and non-heated mat Pilates, strength training, HIIT, cardio, mobility, recovery sessions, workshops, private training, instructor trainings, and use of studio facilities, involves inherent risks.
These risks may include, but are not limited to, muscle soreness, strains, sprains, falls, aggravation of pre-existing conditions, dehydration, overheating, dizziness, equipment-related injuries, illness, property loss, permanent disability, or, in rare circumstances, serious injury or death.
By booking, attending, or participating in any class, workshop, event, private session, instructor training, or other service offered by The Spice Room, you acknowledge that you understand the inherent risks associated with physical activity and voluntarily choose to participate.
You agree that participation is undertaken at your own risk and that you are solely responsible for exercising within your personal abilities and limitations.
Participation in classes or use of The Spice Room's facilities may require completion of a separate Liability Waiver & Assumption of Risk Agreement. Any waiver or release signed or electronically accepted by you supplements these Terms of Service and, where applicable, governs injury-related or participation-related claims to the fullest extent permitted by law.
11. Communicable Illness Acknowledgment
Participation in in-person classes, events, workshops, instructor trainings, and use of studio facilities carries an inherent risk of exposure to communicable illnesses, including but not limited to COVID-19, influenza, the common cold, and other viral or bacterial infections.
While The Spice Room is committed to maintaining a clean and sanitary environment and follows reasonable health and safety practices, we cannot guarantee that exposure will not occur.
By entering the studio or participating in any in-person services, you voluntarily acknowledge and assume these risks.
12. Pregnancy, Postpartum Participation & Minors
If you are pregnant, recently postpartum, recovering from childbirth, or have recently been cleared to return to exercise, you acknowledge that you are solely responsible for obtaining appropriate medical clearance and determining whether participation is suitable for your individual circumstances.
The Spice Room may offer general movement modifications when appropriate; however, participation remains entirely voluntary and at your own risk.
Unless expressly permitted by The Spice Room, participants must be at least eighteen (18) years of age to independently participate in studio services.
Where minors are permitted to participate, a parent or legal guardian must complete all required registrations, waivers, acknowledgments, and consents before participation. The accompanying parent or legal guardian assumes responsibility for the minor's participation and compliance with these Terms of Service.
13. Third-Party Platforms & Booking Partners
The Spice Room may utilize third-party platforms and service providers to support studio operations, including but not limited to class reservations, membership management, payment processing, communications, analytics, and customer support.
Our authorized booking platform is currently Mariana Tek. We may also partner with additional third-party providers, including payment processors, marketing platforms, scheduling services, or marketplace partners such as ClassPass, at our discretion.
If you access or purchase The Spice Room services through a third-party platform, your use of that platform is also subject to its applicable terms, conditions, and privacy policies.
The Spice Room is not responsible for outages, technical errors, synchronization issues, payment processing delays, booking discrepancies, software interruptions, connectivity failures, or other issues caused by third-party providers that are beyond our reasonable control.
Regardless of how a reservation is made, all clients remain subject to The Spice Room's Terms of Service, Liability Waiver & Assumption of Risk Agreement, studio policies, membership policies, and participation requirements.
The Spice Room reserves the right to modify or replace its third-party service providers at any time without prior notice.
13. Third-Party Platforms & Booking Partners
The Spice Room may utilize third-party platforms and service providers to support studio operations, including but not limited to class reservations, membership management, payment processing, communications, analytics, and customer support.
Our authorized booking platform is currently Mariana Tek. We may also partner with additional third-party providers, including payment processors, marketing platforms, scheduling services, or marketplace partners such as ClassPass, at our discretion.
If you access or purchase The Spice Room services through a third-party platform, your use of that platform is also subject to its applicable terms, conditions, and privacy policies.
The Spice Room is not responsible for outages, technical errors, synchronization issues, payment processing delays, booking discrepancies, software interruptions, connectivity failures, or other issues caused by third-party providers that are beyond our reasonable control.
Regardless of how a reservation is made, all clients remain subject to The Spice Room's Terms of Service, Liability Waiver & Assumption of Risk Agreement, studio policies, membership policies, and participation requirements.
The Spice Room reserves the right to modify or replace its third-party service providers at any time without prior notice.
14. Photography & Recording
From time to time, photography, videography, or audio recording may occur within The Spice Room during classes, workshops, instructor trainings, events, or other studio activities.
By entering the studio or participating in any event, you acknowledge that photography or recording may occur.
Any use of your image, likeness, voice, or other identifying characteristics by The Spice Room for marketing, advertising, editorial, educational, or other lawful business purposes shall be governed by any separate Photo & Video Release or Media Release that you sign.
To protect the privacy of our clients and the integrity of our programming, clients may not photograph, video record, livestream, screen record, or otherwise capture classes, instructors, staff members, or other clients for public, commercial, or promotional purposes without the prior written consent of The Spice Room.
Unauthorized recording, reproduction, or distribution of studio content may result in suspension or termination of studio privileges and any other remedies available under applicable law or these Terms of Service.
15. Intellectual Property
All content made available by The Spice Room, including but not limited to our website, logos, trademarks, service marks, graphics, photographs, videos, text, branding, programming concepts, class names, educational materials, instructor training materials, and digital content, is owned by or licensed to The Spice Room LLC dba The Spice Roomand is protected by applicable copyright, trademark, trade secret, and other intellectual property laws.
Without the prior written consent of The Spice Room, you may not copy, reproduce, republish, distribute, transmit, display, modify, create derivative works from, commercially exploit, or otherwise use any of our proprietary materials.
The Spice Method™
The Spice Method™, including its programming, sequencing, cueing methodology, instructional techniques, workout formats, class concepts, instructor education, training curriculum, manuals, and related educational materials, constitutes proprietary intellectual property of The Spice Room.
Participation in a class, workshop, private session, or Spice Camp™ instructor training does not grant ownership of, or permission to reproduce, teach, distribute, license, or commercially use The Spice Method™ or any related materials outside of your authorized relationship with The Spice Room.
Studio Content
Clients may access The Spice Room's website, classes, educational materials, and digital content solely for their personal, non-commercial use.
Clients may not:
Copy or distribute studio materials.
Record or reproduce classes or instructor trainings.
Share digital content outside their personal use.
Use The Spice Room's branding or logos without permission.
Reproduce or teach The Spice Method™ or any substantially similar programming for commercial purposes.
Use any confusingly similar business name, branding, or programming intended to imply an affiliation with The Spice Room.
The Spice Room reserves all rights to enforce and protect its intellectual property to the fullest extent permitted by law.
18. Disclaimers
The Spice Room's website, booking platform, mobile applications, digital content, classes, workshops, instructor trainings, retail products, and all other services are provided on an "as is" and "as available" basis to the fullest extent permitted by applicable law.
While we strive to provide accurate information and an exceptional client experience, The Spice Room makes no representations or warranties, express or implied, regarding the availability, accuracy, reliability, completeness, or uninterrupted operation of our website, booking systems, digital services, or studio operations.
Participation in fitness activities is highly individual. The Spice Room does not guarantee specific fitness, health, weight loss, athletic performance, or other personal results from participation in our classes, programs, products, or services. Individual results will vary based on numerous factors, including consistency, effort, lifestyle, nutrition, medical history, and other personal circumstances.
Nothing contained on our website, in our marketing materials, or communicated by our instructors or staff should be interpreted as a guarantee of any particular outcome.
19. Limitation of Liability & Indemnification
To the fullest extent permitted by applicable law, The Spice Room LLC dba The Spice Room, its owners, members, managers, officers, employees, instructors, contractors, agents, affiliates, licensors, landlords, successors, assigns, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, data, business opportunities, goodwill, or interruption arising out of or relating to your use of our website, booking platform, digital services, retail purchases, studio attendance, class participation, or reliance upon any information provided by The Spice Room.
To the fullest extent permitted by law, the total liability of The Spice Room for any claim arising out of or relating to these Terms of Service, our website, products, or services shall not exceed the amount actually paid by you to The Spice Room for the specific product or service giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms of Service limits liability where such limitation is prohibited by applicable law.
You agree to defend, indemnify, and hold harmless The Spice Room LLC dba The Spice Room, its owners, members, managers, officers, employees, instructors, contractors, agents, affiliates, licensors, landlords, successors, assigns, and service providers from and against any claims, demands, damages, liabilities, losses, judgments, costs, or expenses, including reasonable attorneys' fees, arising out of or relating to:
Your violation of these Terms of Service.
Your misuse of our website, booking platform, or studio facilities.
Your negligent, reckless, or intentional acts or omissions.
Your violation of any applicable law or regulation.
Damage to studio property caused by you.
Any claim brought by a third party arising from your conduct or participation in our services.
The provisions of this section shall survive the termination of your membership, account, or use of The Spice Room's services.
18. Disclaimers
The Spice Room's website, booking platform, mobile applications, digital content, classes, workshops, instructor trainings, retail products, and all other services are provided on an "as is" and "as available" basis to the fullest extent permitted by applicable law.
While we strive to provide accurate information and an exceptional client experience, The Spice Room makes no representations or warranties, express or implied, regarding the availability, accuracy, reliability, completeness, or uninterrupted operation of our website, booking systems, digital services, or studio operations.
Participation in fitness activities is highly individual. The Spice Room does not guarantee specific fitness, health, weight loss, athletic performance, or other personal results from participation in our classes, programs, products, or services. Individual results will vary based on numerous factors, including consistency, effort, lifestyle, nutrition, medical history, and other personal circumstances.
Nothing contained on our website, in our marketing materials, or communicated by our instructors or staff should be interpreted as a guarantee of any particular outcome.
19. Limitation of Liability & Indemnification
To the fullest extent permitted by applicable law, The Spice Room LLC dba The Spice Room, its owners, members, managers, officers, employees, instructors, contractors, agents, affiliates, licensors, landlords, successors, assigns, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, data, business opportunities, goodwill, or interruption arising out of or relating to your use of our website, booking platform, digital services, retail purchases, studio attendance, class participation, or reliance upon any information provided by The Spice Room.
To the fullest extent permitted by law, the total liability of The Spice Room for any claim arising out of or relating to these Terms of Service, our website, products, or services shall not exceed the amount actually paid by you to The Spice Room for the specific product or service giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms of Service limits liability where such limitation is prohibited by applicable law.
You agree to defend, indemnify, and hold harmless The Spice Room LLC dba The Spice Room, its owners, members, managers, officers, employees, instructors, contractors, agents, affiliates, licensors, landlords, successors, assigns, and service providers from and against any claims, demands, damages, liabilities, losses, judgments, costs, or expenses, including reasonable attorneys' fees, arising out of or relating to:
Your violation of these Terms of Service.
Your misuse of our website, booking platform, or studio facilities.
Your negligent, reckless, or intentional acts or omissions.
Your violation of any applicable law or regulation.
Damage to studio property caused by you.
Any claim brought by a third party arising from your conduct or participation in our services.
The provisions of this section shall survive the termination of your membership, account, or use of The Spice Room's services.
20. Program Description
By opting in, you agree to receive recurring automated text messages from The Spice Room ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. — customize to your actual use case]. Consent to receive these messages is not a condition of any purchase.
21. Message Frequency
You may receive up to [X] messages per [week/month]. Message frequency may vary depending on your activity and interactions with us.
22. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
23. How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at [SUPPORT EMAIL] or [SUPPORT PHONE NUMBER].
24. Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.
https://www.thespiceroom.cc/privacy-policy
https://www.thespiceroom.cc/termsofservice